Refund policy

I want you to be happy!
I offer a 90 day Return Policy. If you are unhappy with an item for any reason, you may return it within 90 days from when you received it for a full refund or credit, less shipping costs (shipping is non-refundable).

Contact me first at:
artist@rambletree.net
or call: 802-779-4114

Please provide your Order Number (on receipt or order confirmation email), and a description of your situation. Thanks!

Guidelines:

-Item arrives broken/damaged: Contact me and I'll ship a replacement to you at no charge. I may require you to either:
a) Return the item with its original packaging (I'll send you a paid shipping label) -or-
b) Email a photograph of the damaged item for verification, and to improve my shipping process.

-I sent wrong item/size/color: Retain the original packaging and Contact me. I will give you packaging instructions. I will also email a paid shipping label with the appropriate return address. Download and Print the label and attach to the package. I will ship a replacement at no cost.

-Don't like it (item/size/color): Contact me. You may ship the item(s) in original condition to us at your expense. I will credit/refund you for the items. New shipping costs will apply for an exchange/replacement.

-Refunds: will be applied to your original payment method (credit card, PayPal, etc.).
-Credits: will be applied to your exchange/replacement. If exchanging for a higher priced item, and/or higher shipping costs, I will send you an invoice for the difference in cost.

Thank You and Happy Shopping!